Privacy Policy

Introduction

Rubiko ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in connection with our custom web development and application services.

Information We Collect

Information You Provide Directly

Contact Information: When you contact us, request consultations, or engage our services, we may collect:

• Name and business title
• Email address and phone number
• Company name and business information
• Project requirements and specifications
• Communication preferences

Project Information: During the course of providing our services, we may collect:

• Business processes and workflow information
• Technical requirements and specifications
• Content, images, and materials you provide for website/application development
• Login credentials for third-party services (when necessary for integration)
• Feedback and project-related communications

Information Automatically Collected

Website Usage Data: When you visit our website, we automatically collect:

• IP address and general location information
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our site
• Referring website information
• Date and time of visits

Cookies and Tracking Technologies: We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our website functionality and user experience

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

• Providing custom web development and application services
• Communicating about your projects and providing support
• Understanding your business needs to deliver tailored solutions
• Managing project timelines and deliverables

Business Operations

• Responding to inquiries and consultation requests
• Improving our services and developing new offerings
• Conducting market research and analysis
• Managing our business relationships

Legal and Compliance

• Complying with applicable laws and regulations
• Protecting our legal rights and interests
• Preventing fraud and ensuring security

Information Sharing and Disclosure

We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Limited Sharing for Business Purposes

We may share your information with:

Service Providers: Third-party vendors who assist us in providing services, such as:

• Web hosting and cloud storage providers
• Communication and collaboration tools
• Payment processing services
• Analytics and website optimization tools

Legal Requirements: We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of others
• Prevent fraud or other illegal activities

Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the new entity.

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure server environments and regular security updates
• Access controls limiting who can view your information
• Regular security assessments and monitoring
• Secure development practices for all custom applications we build

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Client Project Confidentiality

Custom Development Projects

For clients engaging our custom development services:

• We treat all project information as confidential
• We implement appropriate security measures for client applications
• We do not access client application data except as necessary for providing services
• We can enter into additional Non-Disclosure Agreements (NDAs) when required

Data Handling for Client Applications

When we develop custom applications that handle your business data:

• You retain ownership of all your business data
• We provide guidance on data security best practices
• We can implement specific security requirements as requested
• We do not use your business data for our own purposes

Your Rights and Choices

Access and Control

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Object to or restrict certain uses of your information

Communication Preferences

You can:

• Opt out of marketing communications by following unsubscribe instructions
• Update your contact preferences by contacting us directly
• Request to be removed from our contact lists

Cookies and Tracking

You can:

• Adjust your browser settings to refuse or delete cookies
• Use browser tools to control tracking technologies
• Note that disabling cookies may affect website functionality

Data Retention

We retain your information for as long as necessary to:

• Provide ongoing services and support
• Comply with legal obligations and resolve disputes
• Maintain business records as required by law

For website visitors who don't become clients, we typically retain contact information for up to 3 years unless you request earlier deletion.

For active and former clients, we retain project-related information as long as needed to provide ongoing support and maintenance services.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect and how it's used
• The right to delete personal information
• The right to opt-out of the sale of personal information (note: we do not sell personal information)
• The right to non-discrimination for exercising these rights

To exercise these rights, please contact us using the information provided below.

International Data Transfers

If you are located outside the United States, please note that we are based in Oregon, USA, and your information may be transferred to and processed in the United States. By using our services, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to active clients
• Updating the "Last Updated" date at the top of this policy

Contact Information